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[alex]

so i have my phone on silent when i'm in school. once i turn the volume all the way back up the sound still will not work. all the notifications have their own little tone and i can't get it to work! it just started doing this pretty randomly too. i just did a hard reset so i'm hoping that fixes it but does anyone have any suggestions in case it doesn't?

[Danny]

What a coincidence, I was having the same problem earlier.  The way I fixed it was going back to the settings tab and then sound.  I had my "ring type" set to both vibrate and ring.  I changed that to just "ring."  After I did that, it went back to normal for me.  Try changing some of the settings to see if it will work.

[alex]

yeah i tried that. it doesn't always work. t-mobile is sending me another phone entirely